Service Award Achieved

OCEAN CITY — Joy Snyder of Condominium Realty, Ltd. has been awarded the highest level of service achievement in the real estate industry, Quality Service Certified (QSC) Platinum. The award is in recognition of earning 100% client service satisfaction in 2013, as measured by Lending Research Corporation (LRC).

QSC status is the only award in the real estate industry based on independently validated, measurable service results. Clients of QSC agents receive a customer satisfaction survey at the end of each transaction, and the results are administered and the results are compiled by LRC.

“Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” said Larry D. Romito, president and CEO of QSC. “Consumers have greater confidence in service reliability, results and satisfaction with a QSC real estate professional because they know that the agent’s service record has been validated by an independent third party … 100% service satisfaction record like Joy Snyder has achieved is just awesome.”

To view satisfaction ratings for agents, visit and where buyers and sellers have the ability to view agents’ validated record of service satisfaction.
Hotel Auction Planned

CHINCOTEAGUE – One of the longest running hotels on Chincoteague Island will be sold at auction on April 5, according to Doug Marshall of Allen Marshall Auctioneers and Appraisers.

The Lighthouse Inn includes 16 guest rooms, a pool with heated spas and a screened porch for cookouts and entertaining. This well-maintained property also has a newly renovated apartment for the owner/manager to live.

“This is a landmark in Chincoteague and we are proud to be able to offer this property to the highest bidder,” said Marshall, whose auction business has recently expanded to Somerset County and the Eastern Shore of Virginia. “We are honored to get the opportunity to find the right bidder for this historic property.”

The auction will take place on site on April 5 at 1:01 p.m. A buyer’s premium of 3.5 percent of the bid price will be paid, and the company will offer agents and brokers a 2-percent commission to represent a buyer. For more details, visit


Carousel Group Expands

OCEAN CITY — The Carousel Group has added a fifth hotel to its portfolio.

The 79-room Crystal Beach hotel, located on the Boardwalk at 25th Street, is owned by El Capitan, LLC. The addition of this hotel brings the company’s management portfolio in Ocean City to 782 units, including rooms and condominiums.

“We are thrilled to welcome Crystal Beach to the Carousel Group,” said Michael James, President of Hospitality Partners and Managing Partner of the Carousel Group. “This hotel’s location, right in the heart of the downtown area, allows guests to enjoy everything this city has to offer. Just the location itself is a great amenity. It’s probably on the nicest part of the Ocean City Boardwalk.”


Top Woman Designation

SALISBURY — The Daily Record has named Cindy Lunsford, Peninsula Regional Medical Center’s (PRMC) Executive Vice President/COO, to its 2014 listing of Maryland’s Top 100 Women. T

he Daily Record began Maryland’s Top 100 Women in 1996 to recognize outstanding achievement by women demonstrated through professional accomplishments, community leadership and mentoring.

Three hundred and seventy women were nominated for the statewide honor. Nominees were asked to complete an application outlining their educational and career history, professional and community involvement, corporate and nonprofit board memberships and mentoring experience. They were encouraged to submit letters of recommendation from those who are familiar with their accomplishments professionally, in the community and through mentoring.

In her nomination letter supporting Lunsford, PRMC President/CEO Peggy Naleppa described her as “a leader with poise, confidence, constancy of purpose and always a role model for Peninsula Regional’s values.”

Lunsford joined Peninsula Regional in 2005 as its Vice President of Ambulatory and Professional Services, and became the Medical Center’s Executive Vice President/COO in 2010. In her current role she is responsible for the day-to day operations of PRMC.

“Through Maryland’s Top 100 Women, The Daily Record recognizes 100 amazing leaders for stellar achievements in their careers, for their exemplary citizenship and for encouraging and shaping the lives of a younger generation through mentoring,” said Suzanne Fischer-Huettner, Publisher of The Daily Record. “These women share an amazing talent for balancing many facets of their lives. And we’re pretty certain they mastered what we all desire — the ability to get 25 hours of daily work done in an allotted 24.”


Top Producer Named

WILLARDS — Atlantic/Smith, Cropper & Deeley has named Rick Martelo as top producer for January.  Matelo has been with the agency since 1979, specializing in commercial insurance with emphasis on condominiums and contractors.